10 most-in demand tech job roles in the IT industry amid COVID-crisis


By Sumit Kumar

2020 has been a year of major ups and downs for those in the job market. While the Industry 4.0 opened up new career avenues, the ongoing COVID 19 brought some disastrous set-backs across all industries. Especially for the youth who were planning to start their careers or complete their on the job training before venturing out as professionals. There however is a silver lining for the apprentices vying to enter the IT/ITeS industry. It is one of the few industries which will manage to stay afloat after the pandemic.

With the surge in remote working, the requirement of remote connectivity tools, and networking has also risen. Organisations have started to invest in technology to provide a virtual infrastructure, cloud support, and data security for their workforce. This opens up a plethora of new opportunities for apprentices looking for IT/ITeS jobs.

Why go down the apprentice route:

Apprenticeships are an efficient way to create a job-ready, productive talent pipeline. The IT industry, although not the worst-hit industry, is still trying to cope with the pandemic. Hiring apprentices will help sustain the industry through the current situation and even post-COVID 19. The government is also leaving no stone unturned to support the apprentices. The Ministry of Skill Development and Entrepreneurship (MSDE) has assured that all the apprentices under the National Apprenticeship Promotion Scheme (NAPS) will receive their stipend from the organisation. The government will reimburse the organisations for engaging apprentices. The demand for apprentices will therefore increase and it is a good opportunity for IT graduates to gain experience in the industry. Today, with importance being given to experience over academic prowess, joining the job market as an apprentice can help them gain a better job opportunity than as a fresh graduate.

Opportunities in the IT/ITeS industry for apprentices:

With the steady move towards virtual reality, the digitalisation of industries and, use of ML and AI has increased the demand for developers and engineers. However, with the ongoing pandemic hiring an employee can get difficult. Organisations are therefore demanding apprentices as an alternative to fill the skill gap in their industry.

With a surge in internet users, there is a growing demand for the development and maintenance of software, mobile systems and applications. Internet of Things (IoT) is no longer the technology of science fictions and has joined the present reality. Organisations moving towards a technologically sound and flexible infrastructure require apprentices with knowledge in IoT to assist with stacking connectivity, smart computing, installing AI and cloud. Apprentices with the basic knowledge of Machine Learning and Artificial Intelligence are high in demand, especially if they have can bring in a creative edge to their job roles.

The need for cybersecurity has increased, now more than ever, especially with an increase in 121% cybercrimes over the last two years. There is a 20% surge in demand in cybersecurity as individuals and corporates try to safeguard their data while working remotely. Cloud security is also gaining prominence as the need for cloud technology has increased during the lockdown. Apprentices with the know-how of Google, AWS, Azure and BigQuery are an asset for companies opening up to cloud technology and data engineering. At the same time, the need for soft-skill based apprentices like CRMs, tech support, maintenance will also continue to grow

COVID-19 has drastically changed the needs and requirements in the IT/ITeS industry and opened up avenues for apprentices in various crucial job roles such as:

  • Cybersecurity and Risk analyst
  • Smart Machine/IoT Product Installers
  • Cloud security and Development
  • Domestic IT Helpdesk Attendant
  • CRM Domestic Voice
  • Enterprise Resource Planner
  • Android/iOs Development
  • Software Development
  • System Engineer
  • Networking Engineer

To survive COVID-19, the lockdown and the dynamic IT/ITeS industry, apprenticeship is the solution. Apprentices can gain experience as they learn and put their knowledge into practise, while enterprises can build the talents of the future and get a loyal, productive and efficient workforce.


The author is the
VP– NETAP, TeamLease Services.



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